Contact us online
Use our online service, Doctorlink, to quickly access advice and treatment.
Check your symptoms and receive advice 24 hours a day
- Request or book an appointment with the surgery if needed
- Get guidance on the right care
- Request fit notes
We are asking all patients to use our online service, Doctorlink to contact the surgery at this time. This will help us manage demand for appointments and reduce your waiting time on the phone.
Click link below for more information:
To make an appointment please call the surgery 01279 638520.
If you have an urgent request please phone the surgery from either 8.00am in the morning or in the afternoon from 2.00pm.
The receptionist will ask you about your illness to help the duty doctor decide when and who best to see you. The doctor will discuss your symptoms during a telephone consultation if necessary a same day appointment will be arranged for you by the duty doctor.
In order to reduce telephone waiting time if your call is for a non-urgent appointment please call after 11.30am in the morning and after 4pm in the afternoon.
We also offer early morning and late evening appointments on a number of days during the week - please contact our receptionist for further information.
Cancellation: as the doctors' and nurses' time is limited we would ask patients as a courtesy to cancel an appointment if unable to attend. Patients who persistently fail to attend and do not contact the surgery to cancel appointments in advance, may be removed from the practice list.
Evening and weekend appointments
You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/
If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3
You will need to book your first antenatal appointment with the midwife on 01279 827817.
Book your appointment online
If would like to register for SystmOnline please request a registration form from reception and return it to the surgery in person, along with a valid form of photographic identification, for example photo ID or your passport. Once you are registered the practice will give you the information that will enable you to create a username and password.
Once you have obtained your username and initial password click here to find the SystmOnline login page, or click on the logo below. The login page also has links to apps for mobile devices.