Requesting Prescriptions
Prescriptions can be requested by:
Please be aware that you need to give us three full working days (not weekends or bank holidays) to process your prescription request. Therefore please make sure that you request your medication in advance of your medication running out. Thank you.
Download the NHS app now
Contact us online to request medication
Questions about your prescription
If you have questions about your medicine or your prescription please contact the surgery or your local pharmacist.
Pharmacy
Your local pharmacists can
- answer any questions about your prescription.
- give you advice about alternate medication if your prescription is not available
- answer questions on medicines you can buy without a prescription.
Please see link below for more information about your nearest pharacy and what they can offer.
Find a pharmacy near to you
Pharmacy First (medication without prescription)
NHS Medicines A to Z
Prescription Charges & Exemptions information
Over the Counter (OTC) Medications
As per local and national guidance we do not prescribe medications that are available over the counter. This is the case even if you have exemption to prescription charges. More information here. Also please see the link below for medications that are not routine prescribed by GP practices.
Medications not routinely prescribed in primary care.
High Risk Drug Monitoring
There may certain medications that you are taking that are considered high risk, due to its rare but potential risks of causing damage to you organs such as kidney or liver. In these cases the medication would have been started by your specialist and would require a shared care agreement between your specialist and the practice, which needs to be signed by your specialist and yourself. This mean that you are likely to require regular blood tests to monitor for any signs of liver and kidney problems. We will provide the prescription for these medications provided your blood test are being done regularly and they are satisfactory. Therefore it is vital that you have your blood test done as soon as possible when we request this. failure to do this means we are unable to prescribe the medications.
Medication Reviews
If you are on regular medication(s), It is vital that you have an up to date medication review. This is at least once a year. If you are not sure when you are due to have your next review, please speak to you pharmacist or enquire this when you next call the surgery. If you have received a text message or a letter requesting you to do blood pressure readings and/or blood test, please organise to have these done as soon as possible. You may have also recieved a text message to complete the online medication review form. If you have recieved this please complete Medication Review Form at the earliest opportunity. Delay in doing so prevents us doing your medication review and therefore potentially reduces the amount of medication you can have and ultimately stop prescribing further medication.
Complete an online medication review form
Collection of Prescriptions
Please be aware that the NHS has introduced Electronic Prescribing Service (EPS). This makes collecting prescriptions easier and more convenient for you. This service allows you to nominate a pharmacy of you choice, so that we can send your prescription electronically to the pharamcy. This saves you a trip to the GP surgery and reduces time for dispensing. Also if you are away from home but within England/Wales we can send your prescription as a one off to a pharmacy near you.
You can read more about EPS on the NHS website.
Controlled Drugs
Certain medications that you may be taking are classed as controlled drug by under the Misuse of Drugs Act 1971. Examples of these medications are painkillers such as tramadol, morphine, gabapentin/pregabalin, pain patches and benzodiazepines like diazepam, etc. These drugs by law can only be prescribed to you for maximum of one month supply at a time. While these medications can be useful for short term use, we know that in the long term, these medications can produce dependence and wide variety of unwanted side effects with reducing level of effectiveness. If you are taking these medications on a regular basis you will be asked to have medication review, with a view to how best help you come off these medications but still manage your symptoms.
Lost Prescriptions
Please be advised if you have lost your prescribed medication prescription, Reception will no longer be able to provide a reprint until you have notified the Police and obtained an incident number for our records This is a legal requirement set out by Herts and West Essex Inegrated Care Board.
Red Listed Medications
Please be aware that we often get requests from hospital doctors to prescribe certain medication that are not necessarily licensed or appropriate to be prescribed by GPs and clinicians in primary care setting. This often to do with serious or specialist knowledge and experience of using these medication that the specialis doctors hold. Therefore for patient safety reasons these are termed "Red listed" medications, which can only be prescribed by specialist doctors in the hospitals. This is as per the guidelines of Hertforshire and West Essex Integrated Care Board. If you have been advised to get a red listed medication from the GP, we would kindly ask you go back to your specialist for further prescriptions of these type of medications.
Information For Pharmacist
Please send the request of prescriptions using the dedicated prescription email address. If you need this email address please call the surgery on 01279 638520