Prescriptions can be requested by (the methods that are in bold are the preferred methods):
- Using the NHS app
- Contacting us online by clicking here
- Using the systmonline (requires registration*)
- Asking your pharmacist to request your prescription
- If cannot request your prescription using the above methods, only then you need to request your prescription by completing a Medication request form and putting this in the letterbox outside the surgery
Please be aware that you need to give us three full working days (not weekends or bank holidays) to process your prescription request. Therefore please make sure that you request your medication in advance of your medication running out. Thank you.
Information For Pharmacist
please send the request of prescriptions using the dedicated prescription email address. If you need this email address please call the surgery on 01279 638520
If you are on regular medication(s), It is vital that you have an up to date medication review. This is at least once a year. If you are not sure when you are due to have your next review, please speak to you pharmacist or enquire this when you next call the surgery. If you have received a text message or a letter requesting you to do blood pressure readings and/or blood test, please organise to have these done as soon as possible. Delay in doing so prevents us doing your medication review and therefore potentially reduces the amount of medication you can have and ultimately stop prescribing further medication.
COLLECTION OF PRESCRIPTIONS
Please be aware that the NHS has introduced Electronic Prescribing Service (EPS). This makes collecting prescriptions easier and more convenient for you. This service allows you to nominate a pharmacy of you choice, so that we can send your prescription electronically to the pharamcy. This saves you a trip to the GP surgery and reduces time for dispensing.
You can read more about EPS on the NHS website.
Please be advised if you have lost your prescribed medication prescription, Reception will no longer be able to provide a reprint until you have notified the Police and obtained an incident number for our records This is a legal requirement set out by WECCG Prescribing Team
*If would like to register for SystmOnline please request a registration form from reception and return it to the surgery in person, along with a valid form of photographic identification, for example photo ID or your passport. Once you are registered the practice will give you the information that will enable you to create a username and password. You can then use this username and password to long into systmonline by clincking the link below.