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Opening Hours

We are open Monday to Friday 8.00am - 6.30pm*

Patients can speak to a receptionist in these hours of operation.

In order to your reduce call wait time and deal with high demands, we kindly request you call the surgery at the specific times shown below, based on the type of your query/issue.

Book appointments or test results press 1 between 8AM - 6.30PM
Cancellations press 2 between 8AM - 6.30PM
Prescriptions press 3 between 10AM - 12PM & 3.30 - 4.30PM
Referral queries press 4 between 11AM - 12PM & 4 - 5PM
Medical reports press 5 between 11AM - 12PM (everyday apart from Wednesday)

Please remember a lot of these can be done by contacting us online.


Crushing chest pain or tightness

Severe difficulty in breathing

New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness or numbness on one side your body

Heavy bleeding that won't stop

Severe Injuries

Feeling suicidal, wanting harm yourself or others

OUT OF HOURS / NHS 111: In the case of urgent need when the practice is closed you can call NHS 111 on 111. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

*PRACTICE CLOSURE DATES: As part of the West Essex Clinical Commissioning group the practice will be closed for staff training along with all GP Practices in the local area. The closure dates can be found on the practice News List


Patients’ not attending is becoming a chronic problem!

In February 2020 164 appointment slots were wasted due to patients not attending.

If you received a text to remind you of your appointment and you can no longer attend please reply to the text to cancel the appointment.

Please cancel your appointments if no longer required, someone else could use the appointment.

Reception Times

  • Monday08:00 - 12:59, 13:00 - 18:30
  • Tuesday08:00 - 12:59, 13:00 - 18:30
  • Wednesday08:00 - 12:59, 13:00 - 18:30
  • Thursday08:00 - 12:59, 13:00 - 18:30
  • Friday08:00 - 12:59, 13:00 - 18:30
  • SaturdayClosed
  • SundayClosed

Additional Information

EVENING & WEEKEND APPOINTMENT: You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to . If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3

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